Should your moss fail to thrive in its new environment within the first 6 months, we will send you replacement moss free of charge. 

 

Simply read through our detailed care guide on our Miniscapes and then register your guarantee by completing the below form. If you purchased your Miniscapes from our online store, there is no need to register as your guarantee is automatically captured.

 

If you need to make a claim, all we require is that you take a picture of your moss and the environment it is in and then make contact with us to start the claim process.